HOW WE DO IT
As your trusted housing partner, we manage every facet of the housing process including:
Personalized Outreach
Operations Team
We value providing our guests with the highest level of customer service, which is why outsourcing our customer service team is not an option. Expovision’s Booking Specialists are well trained in providing the highest level of customer service. They help business travelers navigate hotel room options at 100’s of hotels in various cities. Our Group contacts receive a high level of support when managing their room blocks. The Group contacts can be confident that their special requests and accommodations will be delivered to the hotel accurately to ensure a smooth onsite experience. Whether it’s for large room blocks or individual accommodations, exhibitors and attendees can count on customized, real-time support when they contact Expovision.
Reservation Management System
On-site Housing Support
Our job doesn’t finish once attendees book their rooms with us. Our dedicated Account Directors and support team arrive before the event for pre-convention preparation with the client, city, hotels and VIP customers. During the event, they are available 24/7 for any housing questions or concerns. This allows troubleshooting to be resolved with invaluable face-to-face customer service.